FAQs

We service all of Nassau County, NY:

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You can schedule for a pickup in three ways:

  1. Online through our main website here
  2. Through our app – this is the fastest and simplest way
    • Apple users can download our app here
    • Android users can download our app here
  3. You can call us at 516.414.8226
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No, you can leave your laundry with your doorman or leave it outside your door. Just let us know in the note section area when you order. Remember, separate what you’d like washed and folded from what you’d like dry cleaned.

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We pick-up and deliver orders Monday through Sunday from 7am-12pm and 5pm-8pm

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Yes! If we’re able to pick-up your order by 10am we can have your laundry washed, dried, folded and delivered back to you by 10pm the same day.

Dry cleaning orders can be processed and delivered in 36 hours. Please call ahead to confirm.

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We are open everyday. Your birthday. My birthday. Jesus’s birthday. Everyday.

In the rare and unlikely event we’re unable to open, we’ll post updates on our Facebook page and on the main page of our website.

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We exercise utmost care in processing articles entrusted to us and use such processes which, in our opinion, are best suited to the nature and condition of each individual article. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials that are not readily apparent prior to processing. Moreover, Woodfield Laundromat Express is not responsible for any item claimed lost or stolen from designated drop off or delivery areas.

At Woodfield Laundromat Express, you have the ability to track all activity online or with your Smartphone by logging into your account with your email address and password. If you do not have an email address and password setup and would like to receive pick up & delivery as well as item and payment notifications, please contact us and we’ll be happy to assist you.

Woodfield Laundromat Express’ liability with respect to any lost or damaged article(s) shall not exceed 7 times our charge or 10 times our charge in store credit for processing that/those item(s).

Garments not picked up or if we are unable to complete a delivery due to no fault of Woodfield Laundromat Express for 30 days may be donated to charity or discarded.

Please contact us to report any discrepancies. We’ll do our best to make it right!

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